Senior Account Manager

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

WHO YOU ARE:

You are a seasoned client services professional with a strong track record of owning, growing, and retaining complex agency partnerships. You balance strategic thinking with hands-on execution—equally comfortable leading QBRs and executive conversations as you are diving into data to optimize performance. You’re naturally curious about new technology, confident in educating others, and proactive in identifying growth opportunities. You operate with autonomy, prioritize effectively across competing demands, and lead by example.

• 5-7+ years of experience in online advertising, ad tech, or digital media, with 3+ years in a client-facing, account management, or strategic services role
• Deep understanding of programmatic advertising, including RTB, DSPs, ad exchanges, ad servers, and measurement solutions
• Proven experience managing and optimizing CPA, CPC, and CPM-based campaigns at scale
• Advanced proficiency in Excel and MS Office (pivot tables, advanced formulas, data visualization, and large data set analysis)
• Strong analytical, troubleshooting, and problem-solving skills with the ability to synthesize data into clear, actionable insights
• Demonstrated success growing revenue and strategic value within accounts by deeply understanding client objectives and recommending best-in-class solutions
• Exceptional communication, presentation, and stakeholder management skills, including experience engaging senior agency and client leadership
• Ability to manage multiple high-priority accounts and initiatives simultaneously while consistently meeting deadlines

WHAT YOU’LL DO

• Own and grow a portfolio of key agency accounts, serving as a trusted strategic advisor and primary point of contact
• Drive account strategy, performance, and retention by aligning The Trade Desk’s platform capabilities to client business goals
• Partner closely with Trading, Sales, and other internal teams to onboard new customers, scale existing accounts, and unlock incremental revenue opportunities
• Lead strategic planning, quarterly business reviews, and performance discussions with senior agency stakeholders
• Serve as a subject matter expert on The Trade Desk platform, proactively delivering insights and recommendations to improve campaign performance
• Deliver ongoing client education and training as new features, products, and best practices are introduced
• Collaborate with Product Management by sharing client feedback, helping shape the roadmap, and advocating for enhancements that drive client success
• Mentor and support junior team members, contributing to team development and overall Client Services excellence
• Help evolve and scale the Client Services function by developing best practices, training materials, sales enablement resources, and customer-facing documentation

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

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