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Director, Global HR Advisory Operations

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

As Director, Global People Advisory Operations, you will serve as a strategic program manager and operational partner within the People team, supporting scalable initiatives that enhance employee experience, operational efficiency, and data-driven decision-making. You will work closely with People Advisory Partners (PAP), Talent, Inclusion & Belonging, Legal, and business leaders to help deliver high-impact programs and ensure alignment with The Trade Desk’s global people strategy. You will support the PAP Leadership for NAMER, EMEA, and APAC ensuring consistency in practices and provide the essential scaffolding needed to manage large scale, complex global implementations.

What you'll do:

Program & Project Management

  • Lead execution of key global people programs (e.g., performance management, capacity planning, productivity initiatives, and support of other business facing HR programs, etc).
  • Develop supporting project plans, functional roadmap to support PAP strategic direction, timelines, and stakeholder communications to ensure successful delivery.
  • Manage cross-functional initiatives with clear milestones, risk mitigation strategies, and post-launch evaluations.
  • Translate strategic direction and planning vision into actionable plans and timelines.

Operational Excellence & Rigor

  • Optimize PAP processes and workflows for efficiency and scalability.
  • Experienced in resource allocation and capacity planning aligned with most impactful business outcomes
  • Monitor and report on key metrics (KPIs, SLAs) to drive continuous improvement.
  • Act as a connector between business needs and People team capabilities, ensuring scalable and proactive support.
  • Identify and implement process improvements across the employee lifecycle.
  • Monitor service delivery metrics (e.g., SLAs, case resolution times) and drive continuous improvement.

Cross-Functional Collaboration

  • Partner with Centers of Excellence (e.g., People Solutions, Talent, DEI, Total Rewards) to deliver integrated solutions, align on expectations, clear communication on priorities and resource allocation.
  • Coordinate all group communication to external COEs to foster open collaboration and transparency
  • Liaise with Legal, Finance, and IT to ensure compliance and alignment.

Change Management & Risk Mitigation

  • Support change initiatives across teams, including communication and training.
  • Assist in managing sensitive employee matters and ensuring compliance with employment law.

Data & Insights

  • Responsible for capacity planning and measurement of PAP Productivity metrics across global functions
  • Analyze trends and provide insights to People Operations leadership.

Correspondence & Communication

  • Draft and manage communications for people programs, including executive updates, employee-facing materials, and change management messaging.
  • Ensure clarity, consistency, and alignment with brand voice across all People Ops communications including communications globally to PAP teams
  • Organize strategic planning cadence and activities to ensure proactive planning with business facing teams as well as internal stakeholders

Who you are:

  • 10+ years of proven success in managing complex HR programs in AdTech or high-growth tech environments.
  • 10+ years of HR business partnering experience in high-growth and rapidly scaling environments
  • Strong analytical skills with experience in tools like Workday, Tableau, Power BI, or Excel.
  • Excellent written and verbal communication skills, with experience crafting executive-level correspondence.
  • Ability to manage multiple priorities, lead through ambiguity, and influence cross-functional stakeholders.

#LI-JK1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $137,300—$251,800 USD

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at accommodations@​thetradedesk.​com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.