Staff User Researcher

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

WHO WE ARE LOOKING FOR:

We are looking for a researcher to join our growing UX research team, paving the way to create a more user-centered and data-driven product experience. Our team thrives on collaboration and digging in to fully understand any problem's context. As a UX Researcher at The Trade Desk, you will have a unique opportunity to shape our fast-growing platform used by thousands of people across the globe. You will help inform our product design process with qualitative and quantitative data generate ideas and expand our understanding of our users.

We want our research to have a massive impact on the advertising ecosystem -- making advertising better for everyone involved – advertisers, publishers and consumers. If you’re interested in helping us execute our vision of media for humankind and powering the free and open internet, we’d love to hear from you!

WHAT YOU BRING TO THE TABLE:

6+ years of experience as a user researcher at a technology company

You have breadth and depth of expertise using a variety of research approaches to answer business questions and impact product strategy – from secondary synthesis, in-depth interviews, surveys, to creative design research methods. You work with your stakeholders to develop roadmaps which span tactical research as well as long-term research initiatives that drive impact for the business.

You work closely with stakeholders to translate business questions into crisp research objectives and devise research plans that incorporate timing and resource constraints.

You thrive on executing in a fast-paced environment and are comfortable working on complex or ambiguous problems. You offer guidance to other researchers on research methodology, analysis, and communication of results.

You are detail oriented, rigorous and holistic in your analysis and synthesis of qualitative research and know when to integrate or start with metrics.

You are a storyteller and know how to deliver your research findings to communicate in a way that engages stakeholders and diverse audiences, including executives.

You’re an excellent communicator. You pride yourself on your clear verbal and written communication and your ability to tailor your communication for different audiences and modalities.

You stay updated with user research trends, best practices, technologies, and tools.

Research experience in B2B and advertising tech is a plus.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY]The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY]Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

NY, CO, CA, and WA residents only: In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $149,900—$214,900 USD

As an Equal Opportunity Employer, The Trade Desk is committed to making our job application process accessible to everyone and to providing reasonable accommodations for applicants with disabilities. If you have a disability or medical condition and require an accommodation for any part of the application or hiring process, please contact us at [email protected]

You can also contact us using the same email address if you have a disability and need assistance to access our Company website.

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