2024 Client Services Associate - New Grad Training Program

    POSTED: December 4, 2023

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

    So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

    About Client Services

    The Client Services team at The Trade Desk focuses on growing business from current clients through enhanced customer satisfaction and improved advertising campaign performance. The CS team works with some of the largest brands and agencies in marketing today by helping them to capitalize on the benefits of programmatic advertising in digital media.

    The CS department offers a stellar career path for people interested in the data-driven side of marketing. The two primary functions within Client Services offers talented professionals the opportunity to interact directly with marketers to make their advertising campaigns more effective. Account Management positions guide clients through The Trade Desk platform and drive value-added services and capabilities while encouraging feature adoption. Trading positions within CS analyze data to make optimization recommendations to clients based on insights and advanced capabilities. Both positions work together to provide clients with the highest level of customer service in the industry. This team collaboration has led to The Trade Desk having a client retention rate of over 95% for the past decade.

    Training Program

    The Client Services department of The Trade Desk is looking for data driven students who have a passion for media and advertising. Graduating students will be hired as a Client Services Associate and placed in a three-month training program where they will learn the benefits of programmatic advertising, platform capabilities of The Trade Desk, company culture, and the structure and operations of the Client Services department. After completing the training program individuals will be assigned into an Account Coordinator or Trading Analyst position and placed into a client group where they will learn how to provide critical services for clients and focus on a specific book of business.

    Timing: Training Program has two cohort start dates - February 2024 and July 2024

    Locations: Chicago, Los Angeles, and New York City

    Who you are:

    • Pursuing a bachelor’s degree from a four-year university with an expected graduation between May 2023 – June 2024. Related course work in advertising, media, analytics, marketing, and/or data science preferred.
    • Only students available to start full-time in either February 2024 or July 2024 will be considered
    • Interest in technology and advertising with the ability to learn quickly.
    • Ability to collaborate with others, communicate effectively both in writing and in- person, project confidence while speaking in groups, and humbleness when learning from others.
    • Ability to learn Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets.
    • Outstanding analytical and problem-solving abilities along with an ability to collaborate cross-functionally in a fast-paced work environment.
    • Effective time management skills with the ability to prioritize and meet deadlines.
    • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

    The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

    NY, CO, CA, and WA residents only: In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

    The Trade Desk also offers a competitive benefits package. Click here to learn more.

    Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

    At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $42,900—$78,700 USD

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